FLIGHT DELAY: KNOW YOUR PASSENGER RIGHTS
Flight delays are a common occurrence in air transportation. However, delays can have significant impacts, affecting business agendas, family matters, and even physical and psychological health. In response, the government as the regulator has issued rules that must be followed by airlines, including how airlines treat passengers who experience delays. What is a delay?...
Read MorePESAWAT DELAY : KENALI HAK-HAK PENUMPANG
Keterlambatan penerbangan atau delay merupakan hal umum dalam transportasi penerbangan. Namun delay dapat menimbulkan dampak signifikan dan berpengaruh terhadap agenda bisnis, urusan keluarga dan bahkan bisa berdampak terhadap kesehatan fisik dan psikis. Menyikapi hal ini, pemerintah selaku regulator telah menetapkan aturan yang wajib ditaati oleh maskpai penerbangan termasuk perlakuan maskapai terhadap penumpang yang mengalami delay....
Read MoreBank Customer Data Leaked? Here’s What You Need to Know!
Banks are required to maintain the confidentiality of all customer data and personal information, including names, addresses, dates of birth, phone numbers, and other identification data, whether individual or corporate. This obligation aligns with Article 40 (1) of Law No. 10 of 1998 concerning Banking, reinforced by OJK Circular Letter No. 14/SEOJK.07/2014 on Confidentiality and...
Read MoreData Nasabah Bank Bocor? Perhatikan Hal Berikut!
Bank diwajibkan untuk merahasiakan seluruh data dan informasi pribadi nasabah, termasuk nama, alamat, tanggal lahir, nomor telepon, dan data identitas lain baik perseorangan maupun korporasi. Selaras dengan Pasal 40 (1) UU No. 10 Tahun 1998 tentang Perbankan serta diperkuat oleh Surat Edaran OJK No. 14/SEOJK.07/2014 tentang Kerahasiaan dan Keamanan Data Pribadi Konsumen, serta Pasal 2...
Read MoreCONSUMER PROTECTION AGAINST NON-TRANSPARENT UP-SELLING MARKETING STRATEGIES
Pursuant to Article 1 point 2 of Law Number 8 of 1999 on Consumer Protection (UUPK), a consumer is defined as any individual who uses goods and/or services available in the community for personal, family, or other living beings’ purposes, and not for trade. In modern business practices, marketing strategy is a key element to...
Read MorePERLINDUNGAN KONSUMEN TERHADAP PRAKTIK STRATEGI PEMASARAN UP-SELLING YANG TIDAK TRANSPARAN
Dalam Pasal 1 angka 2 Undang-Undang Nomor 8 Tahun 1999 tentang Perlindungan Konsumen (UUPK), konsumen diartikan sebagai setiap orang pemakai barang dan/atau jasa yang tersedia dalam masyarakat, baik bagi kepentingan pribadi, keluarga, maupun makhluk hidup lainnya dan tidak untuk diperdagangkan. Dalam praktik bisnis modern, strategi pemasaran menjadi elemen penting untuk meningkatkan daya saing dan volume...
Read MoreLegal Protection for Consumers in Online Transactions for Goods Not Matching the Description
The rapid development of information and communication technology has significantly influenced the pattern of transactions in society, shifting from conventional to digital methods, including in the activity of buying and selling goods. Purchasing an item no longer requires physically visiting a store; instead, consumers can simply choose products through online shopping platforms, which saves both...
Read MorePerlindungan Hukum Konsumen dalam Transaksi Online atas Barang yang Tidak Sesuai dengan Deskripsi
Perkembangan teknologi informasi dan komunikasi yang pesat tentu memengaruhi pola transaksi masyarakat yang semula konvensional menjadi digital, termasuk dalam aktivitas jual beli barang. Membeli suatu barang tidak lagi harus datang secara langsung ke toko, melainkan cukup memilih barang melalui online shopping atau belanja digital yang sangat menghemat waktu dan tenaga. Namun kemudahan ini juga seringkali...
Read MoreTHE AUCTION WINNER IS UNABLE TO TAKE POSSESSION OF THE AUCTIONED ITEM, HERE ARE THE AVAILABLE MEASURES THAT CAN BE TAKEN
The definition of auction is stated in Article 1 number 1 of the Minister of Finance Regulation Number 213/PMK.06/2020 regarding the Implementation Guidelines for Auctions (“Auction PMK”), which is the sale of goods open to the public with written and/or oral bids that increase or decrease to reach the highest price, preceded by an Auction...
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